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Mirach Solicitors Limited is a law firm you can trust, one that stands out for a commitment and work with a foundation of integrity. We help you think ahead and also empower you with a diverse range of ideas that will guide you through the legal process so that your situation can be solved with a fair outcome.
At Mirach Solicitors Limited, we believe in empowering our clients through providing them with an understanding of the law and how it works and passionate about helping our clients achieve their goals no matter how many obstacles they face.
[/ultimate_heading][/vc_column][/vc_row][vc_row bg_type=”bg_color” bg_override=”full” bg_color_value=”#591723″ css=”.vc_custom_1551768451905{padding-top: 10px !important;padding-bottom: 10px !important;}”][vc_column width=”1/2″][ultimate_heading main_heading=”Who We Are” main_heading_color=”#ffffff” spacer=”line_only” spacer_position=”middle” line_height=”1″ line_color=”#ffffff” main_heading_style=”font-weight:bold;” main_heading_margin=”margin-bottom:15px;” main_heading_font_family=”font_family:|font_call:” main_heading_font_size=”desktop:34px;” main_heading_line_height=”desktop:44px;” line_width=”150″ spacer_margin=”margin-bottom:15px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1696863274387{padding-bottom: 55px !important;}”]Mirach Solicitors Limited is a law firm that renders excellent professional legal service. It is a firm that is legally equipped with a wealth of knowledge and expertise to provide clients with exceptional friendly service.
We work together as a term of lawyers, we are committed to the highest standard in the process and ethics of legal practice.
We will hold your hand all through the process, no matter your situation. We are here to point you in the right direction.
COMPLAINTS POLICY
Our Complaints Policy
We are committed to providing a high-quality legal service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our service.
Our complaints procedure
What happens next?
We know it can sometimes be disconcerting to raise a complaint but we will never be offended if you do so. Your case or transaction will not be prejudiced by you raising concerns either. We hope you will not have any reason to complain, but in case you do, you should follow the procedure below.
The time limits for bringing a complaint to our attention are set out in our Terms and Conditions of Business, namely within six months of the end of the matter on which you instructed us, or within three months of you becoming aware of the circumstances giving rise to your complaint, whichever is the later. If you wish to complain about our service after the expiry of these time limits you may still be able to make a complaint directly to the Legal Ombudsman, but we will not be obliged in those circumstances to consider your complaint under this procedure and you should contact the Legal Ombudsman to establish whether your complaint falls within the scope and time limits of the Ombudsman’s scheme. Ordinarily, the time limit for making a complaint to the Legal Ombudsman is one year from the act or omission complained of, or one year from when you should reasonably have known there was cause for complaint.
First stage
- In the first instance, please raise your concerns directly with the person dealing with your case or transaction by email, post or over the phone.
Second stage
- If you feel that it is too delicate for you to raise this directly with them, or they have not addressed all your concerns to your satisfaction, you should raise your concerns with the Principal/Complaints Officer/Compliance Officer of the firm Roseline Obi using the firm’s email: info@mirachsolicitors.com
- When you do so, please set out as much detail as possible regarding your complaint. You may find the template letter on the Legal Ombudsman’s website useful (http://www.legalombudsman.org.uk/). We prefer to receive your complaint by post or email as we can then make sure we reply to all the points you raise.
Third Stage
- If you remain unhappy, you have the right to complain to the Legal Ombudsman, an independent and impartial body, but you must do so within 6 months of our final letter to you, which we will always make clear when sending our final letter. The Ombudsman’s contact details are:
Legal Ombudsman
PO Box 6806
Wolverhampton WV1 9WJ
Telephone: 0300 555 0333
Email address: enquiries@legalombudsman.org.uk
Website: www.legalombudsman.org.uk
If your complaint against us is mostly related to issues concerning dishonesty, finance, unfair treatment/discrimination because of age, disability or other characteristics, you have the right to contact our regulatory body – The Solicitors Regulation Authority (SRA) who also deals with behaviour and conduct issues. Visit their website at – https://www.sra.org.uk/
Whereby you are dissatisfied with the resolution of any invoice/bill complaint, it is also within your right to object to such payment by applying to the Court for an assessment of the bill under Part III of the Solicitors Act 1974, but there could be costs implication against you if the invoice is not reduced.
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At Mirach Solicitors Limited, we provide professional cost effective, friendly and confidential service to individuals and businesses.
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At Mirach Solicitors Limited, we understand that going through family problems can be a difficult period.
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At Mirach Solicitors Limited, our experts have a wealth of knowledge and expertise to advice you. We act for both landlords and tenants.
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Employment law is the area of law which regulates the relationship that exists between employers and employees.
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Lawrence D
Canning Town, London
“The service we received from Mirach Solicitors Limited was highly competent, professional, timely and efficient. The advice, guidance and support was excellent, well communicated and expertly executed.”
Nancy O
Forest Gate, London
“Mirach Solicitors Limited were very professional and thoroughly explained things to me and my family. Staff were kind and compassionate while being professional. Mirach Solicitors Limited really help and they explained everything to me in layman’s terms.”
“Mirach Solicitors Limited service has been efficient, speedy and reliable. Myself and my family found them also very understanding, kind and friendly.”
Chidinma A
Plaistow, London
“Our experience with Mirach Solicitors Limited has been most positive. Me and my parents have received clear answers to our concerns and were presented in a professional manner.”
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High-growth companies able to attract exceptional talent to the UK with new Scale-up visa.
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The Nationality and Borders Act passed today (Thursday 28 April 2022) will deliver the biggest overhaul of our asylum system in decades.
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The Home Office announced further funding to help vulnerable EU, EEA and Swiss citizens and their family members applying to the EU Settlement Scheme (EUSS).
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Priti Patel met with minister Annelies Verlinden in London, to discuss a number of high-priority issues including the conflict in Ukraine.
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The Home Secretary has updated Parliament on the government's support for people fleeing Ukraine.
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[/vc_column][vc_column width=”1/2″ offset=”vc_hidden-sm vc_hidden-xs”]
Joint Council for the Welfare of Immigrants News
The Jan Fairclough Ball, held in memory of the wife of our Charity Patron David Fairclough, saw an amazing £60,000 raised towards the hospital’s latest appeal, to fund an Optical…
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Jessica has been on her Aspire adventure since 2018. Initially within the Trailblazer Project, through supporting the establishment, and delivery of, Aspire’s own Homelessness Prevention service to, most recently, extending her oversight…
Read more
Employment opportunities EQUALITY & DIVERSITY We celebrate the diversity of our people and are committed to building on an inclusive culture that encourages and supports both our employees and beneficiaries…
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For many artists – now more than ever – an online presence is the foundation of a ‘successful’ practice. It is how artists connect with their audience, their supporters, and…
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Emergent is a hybrid residency and bursary programme delivered in collaboration with Baltic Centre for Contemporary Arts, Gateshead. Each year, the award is given to an emerging disabled artist with…
Read more
[/vc_column][vc_column offset=”vc_hidden-lg vc_hidden-md”]
High-growth companies able to attract exceptional talent to the UK with new Scale-up visa.
Read more
The Nationality and Borders Act passed today (Thursday 28 April 2022) will deliver the biggest overhaul of our asylum system in decades.
Read more
The Home Office announced further funding to help vulnerable EU, EEA and Swiss citizens and their family members applying to the EU Settlement Scheme (EUSS).
Read more
Priti Patel met with minister Annelies Verlinden in London, to discuss a number of high-priority issues including the conflict in Ukraine.
Read more
The Home Secretary has updated Parliament on the government's support for people fleeing Ukraine.
Read more
Joint Council for the Welfare of Immigrants News
The Jan Fairclough Ball, held in memory of the wife of our Charity Patron David Fairclough, saw an amazing £60,000 raised towards the hospital’s latest appeal, to fund an Optical…
Read more
Jessica has been on her Aspire adventure since 2018. Initially within the Trailblazer Project, through supporting the establishment, and delivery of, Aspire’s own Homelessness Prevention service to, most recently, extending her oversight…
Read more
Employment opportunities EQUALITY & DIVERSITY We celebrate the diversity of our people and are committed to building on an inclusive culture that encourages and supports both our employees and beneficiaries…
Read more
For many artists – now more than ever – an online presence is the foundation of a ‘successful’ practice. It is how artists connect with their audience, their supporters, and…
Read more
Emergent is a hybrid residency and bursary programme delivered in collaboration with Baltic Centre for Contemporary Arts, Gateshead. Each year, the award is given to an emerging disabled artist with…
Read more
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My Office Club
Tower House
67-71 Lewisham High Street
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[/vc_column][vc_column width=”1/2″ css=”.vc_custom_1551801244103{padding-right: 20px !important;padding-left: 20px !important;}”][ultimate_heading main_heading=”We are here” main_heading_color=”#5a0c1c” alignment=”left” main_heading_font_size=”desktop:24px;” main_heading_line_height=”desktop:34px;” main_heading_margin=”margin-bottom:5px;” main_heading_style=”font-weight:bold;” sub_heading_font_family=”font_family:|font_call:” sub_heading_style=”font-weight:700;” sub_heading_margin=”margin-bottom:30px;” el_class=”accent-subtitle-color” sub_heading_font_size=”desktop:15px;” sub_heading_line_height=”desktop:28px;”]Mon-Fri 9:30 am – 6 pm / Give us a call on +44 (0) 203 9303 871[/ultimate_heading][vc_raw_html]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[/vc_raw_html][/vc_column][/vc_row][vc_row equal_height=”yes” bg_type=”bg_color” bg_override=”ex-full” bg_color_value=”#5a0c1c” css=”.vc_custom_1552466618553{padding-top: 20px !important;padding-bottom: 20px !important;}”][vc_column width=”1/3″][/vc_column][vc_column width=”1/3″][vc_raw_html]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[/vc_raw_html][/vc_column][vc_column width=”1/3″][/vc_column][/vc_row][vc_row bg_type=”bg_color” bg_override=”ex-full” css=”.vc_custom_1551787459772{padding-top: 20px !important;padding-bottom: 20px !important;}” bg_color_value=”#ededed”][vc_column width=”1/4″][vc_btn title=”Privacy Policy” style=”3d” color=”inverse” size=”sm” align=”center” i_icon_fontawesome=”fas fa-user-secret” add_icon=”true” link=”url:https%3A%2F%2Fmirachsolicitors.com%2Fprivacy-policy|||”][/vc_column][vc_column width=”1/4″][vc_btn title=”Complaints Procedure” style=”3d” color=”inverse” size=”sm” align=”center” i_icon_fontawesome=”fas fa-users” add_icon=”true” link=”url:https%3A%2F%2Fmirachsolicitors.com%2Fcomplaints-procedure|||”][/vc_column][vc_column width=”1/4″][vc_btn title=”Terms and Conditions” style=”3d” color=”inverse” size=”sm” align=”center” i_icon_fontawesome=”fas fa-handshake” add_icon=”true” link=”url:https%3A%2F%2Fmirachsolicitors.com%2Fterms-and-conditions|||”][/vc_column][vc_column width=”1/4″][vc_btn title=”Our Fees” style=”3d” color=”inverse” size=”sm” align=”center” i_icon_fontawesome=”fas fa-pound-sign” add_icon=”true” link=”url:https%3A%2F%2Fmirachsolicitors.com%2Four-fees|||”][/vc_column][/vc_row]